Privacy Policy

Privacy Policy for Property Plus Real Estate

Last updated: May 6, 2026

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and informs You of Your privacy rights and how the law protects You, including under the Privacy Act 1988 and the Australian Privacy Principles.

We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

 

Interpretation and Definitions

Interpretation

Words with capitalised initial letters have meanings defined under the following conditions.

Definitions

  • Company (“We”, “Us”, “Our”) refers to Property Plus Real Estate, 148–152 High Street, Kangaroo Flat, Victoria, Australia.
  • Cookies are small files placed on Your device.
  • Country refers to Victoria, Australia.
  • Device means any device that can access the Service.
  • Personal Data means information relating to an identified or identifiable individual.
  • Service refers to the Website.
  • Service Provider means third parties who process data on Our behalf.
  • Usage Data refers to automatically collected data.
  • Website refers to Property Plus Real Estate: https://www.propertyplusre.com.au/
  • You means the individual or entity using the Service.

 

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

We may collect:

  • Email address
  • First and last name
  • Phone number
  • Address and location details

Usage Data

Automatically collected data may include:

  • IP address
  • Browser type and version
  • Pages visited and time spent
  • Device identifiers

 

Third-Party Services and Analytics

We may use third-party services to help operate Our website and analyse how it is used, including services provided by:

  • Google (such as analytics and advertising services)
  • Meta platforms (including Facebook and Instagram)

These services may collect information about Your interaction with Our website, including through cookies and similar technologies.

This information is used to:

  • Analyse website traffic
  • Improve Our services
  • Deliver relevant advertising

You can control how these services use Your information through Your browser settings and, where applicable, your account settings with those third-party providers.

 

Tracking Technologies and Cookies

We use cookies and similar tracking technologies to track activity and store information.

These may include:

  • Essential cookies
  • Functionality cookies
  • Analytics cookies

You can instruct Your browser to refuse cookies, but some parts of the Service may not function properly.

 

Use of Your Personal Data

We use Personal Data to:

  • Provide and maintain Our Service
  • Respond to enquiries
  • Communicate with You
  • Provide marketing (where permitted)
  • Comply with legal obligations
  • Improve Our services

 

Identity Verification Information

In providing real estate services, We may collect and handle identity verification information.

Types of Identity Information

  • Driver’s licence details
  • Passport details
  • Proof of identity documents
  • Financial or ownership verification documents

Purpose of Collection

We collect this information to:

  • Verify identity for property transactions
  • Comply with legal and regulatory obligations
  • Prevent fraud and ensure transaction security
  • Meet obligations under real estate and tenancy laws

Use and Disclosure

We may disclose identity information to:

  • Government authorities
  • Identity verification service providers
  • Financial institutions
  • Parties involved in a transaction

We take reasonable steps to protect this information.

 

Sharing of Your Personal Data

We may share Your information:

  • With Service Providers
  • With business partners
  • During business transfers
  • With Your consent
  • Where required by law

 

Retention of Your Personal Data

We retain Personal Data only as long as necessary for business and legal purposes.

 

Transfer of Your Personal Data

Your data may be processed outside Australia with appropriate safeguards.

 

Disclosure of Your Personal Data

We may disclose Personal Data to comply with legal obligations or protect rights and safety.

 

Security of Your Personal Data

We take reasonable steps to protect Your data, but no system is completely secure.

 

Access to and Correction of Your Personal Data

You may request access to or correction of Your Personal Data by contacting Us.

We will respond within a reasonable timeframe and provide reasons if a request is refused.

 

Privacy Complaints

If You believe We have breached applicable privacy laws, You may lodge a complaint with Us.

We will:

  • Acknowledge Your complaint
  • Investigate it
  • Respond in writing

If You are not satisfied, You may contact the Office of the Australian Information Commissioner.

 

Children’s Privacy

We do not knowingly collect data from children under 13.

 

Links to Other Websites

We are not responsible for third-party websites.

 

Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

 

Contact Us

If You have any questions, requests, or complaints: